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FAQ

Questions and answers

What makes Elementary Logistics different from other logistics providers?

Elementary Logistics stands out for its reliable, fast, and customized logistics solutions. We leverage cutting-edge technology, real-time tracking, and a global network to ensure seamless and secure deliveries tailored to your needs.

Do you provide insurance for shipments?

Yes, we offer comprehensive shipment insurance to protect your cargo from loss or damage. Contact our team to learn more about coverage options and how to insure your shipment.

How do I set up a business account with Elementary Logistics?

Setting up a business account is simple! Visit our website or contact our support team, and we’ll guide you through the process, offering custom pricing, dedicated support, and streamlined shipping solutions for your business.

What happens if my package is lost or damaged?

If your package is lost or damaged in transit, please report it immediately to our customer support team. We’ll initiate an investigation and, if applicable, help you with the claims process to resolve the issue as quickly as possible.

Can I schedule recurring shipments with Elementary Logistics?

Yes! We offer scheduled and recurring shipment options for businesses and individuals who require frequent deliveries. Our team can help set up a customized logistics plan to meet your ongoing shipping needs.

How do I contact customer support?

Our 24/7 customer support team is available via phone, email, and live chat on our website. No matter the time or issue, we’re here to assist you with all your shipping inquiries.

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CONTACT MANAGER

Contact managers for more questions

Michael Smith

IT Consultant
Mobile:+1 (913)260-3606
Mail: support@parcelpro-shippings.com

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Simon Bond

Regional Consultant
Mobile: +1 (913)260-3606
Mail: support@parcelpro-shippings.com

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